Management Services

Murcia Villas Property Management Services

What are clients looking for in a rental property?

  • Excellent Views
  • Well presented and equipped
  • Patio terrace or a nicely laid out garden
  • Parking facilities
  • Good range of local amenities such as shops, restaurants within a short walk
  • Swimming pool, either community or private
  • Light bright and airy accommodation
  • Air conditioning
  • Heating either central heating or via the air conditioning units
  • Satellite TV
  • ADSL, broadband or some form of internet connection

Why Choose Murcia Villas?

  • Murcia Villas opened in 2002 and therefore has considerable experience in rentals
  • We have a high level of commitment to find you long term rentals
  • Flexibility in the level of management service
  • Fully management service ensuring your property is properly maintained by our maintenance team
  • Registration Service, an entry level service for clients who would like our marketing services without full management
  • Regular payments of income received and statement of account sent by email
  • Our optimized website is catalogued within the top six on all major search engines, making your property accessible to millions of prospective customers worldwide
  • In house marketing team constantly researching the market place and putting your property on more websites
  • Enhanced website entries on to the major property portal websites
  • Use of specialist websites for long term rentals and sales
  • Use of websites which translate into up to 14 different European languages

Preparing Your Home

Murcia Villas takes great pride in the standard and presentation of the accommodation. Tenants alike need to feel at home in your property, therefore a “home from home” effect is required.

First impressions are very important and it is imperative that the property is clean and tidy, clutter free and easy on the eye. Matching bed linen, co-ordinating fabrics all help to create the right impression, it is easy and relatively inexpensive to create the luxurious image.

It is important that you put yourself in the place of the guest and equip the property with items that you would like to find if you were renting the property.

Furnishing Service

Murcia Villas works with a number of furniture suppliers in the local area offering stylish and affordable furniture packages to suit all tastes and budgets. We can arrange for a specialist to contact you to run through your requirements. Alternatively, we can assist in completing the furnishings by purchasing patio furniture, sheets and towels and other items that you may not have the time to arrange when you are here in Spain. We can organize anything from Air conditioning installation, patios and garden landscaping, swimming pool, hot tubs and soft tubs.

Keys and Lock changing services

Murcia Villas will need three sets of keys to the property. These are coded and kept in a locked store cupboard at our office. The key coding does not reflect in any way the address of the property.

From time to time unfortunately keys are mislaid by guests or simply the lock seizes and we have to change the locks. We will carry this out immediately if your home is at risk and let you know that your new set of keys will be ready for you to collect for your next visit.

Long Term Let Service

Murcia Villas has extensive experience of  long term lets and a proven track record. Through our successful marketing methods we will find generate  long term rental for your property and offer the peace of mind of regular contact with the tenant during their stay at the property.

Murcia Villas Services

There are four levels of services available from Murcia Villas.
A) Property Management
B) Property Management and Lettings
C) Registration and Marketing Service
D) Key Holding Service

A) Property Management

Property Management is important to owners not living in close proximity to their home in Spain. We understand that your property is not just an investment; but that this is your home in the sun and respect the fact that it might need maintenance from time to time. We will act as your caretaker and ensure peace of mind in your absence. Our management package can be as flexible as you need it to be.

Regular Property Visit and Inspections

We will visit your home at least once a month to air the house, check and repair any minor maintenance problems. We will check that all the light bulbs are working, air the rooms, test the water to the bathrooms and kitchen and check for leaks. Humidity can be a problem and therefore it is crucial that the house is aired on a regular basis to prevent any build up of damp. We have a twenty point checklist to give you peace of mind.

We will act as your representative in Spain and act on your behalf liaising with utility companies or insurance companies whenever needed. We will hold the keys and grant suppliers and maintenance contractors accompanied access to the property in your absence.


Murcia Villas will compile a full inventory listing of the items that you have in the property together with their condition. This will be retained on disk and can be updated quickly and easily.

Maintenance Team

Major faults will be reported to you immediately, we will obtain quotes for the repairs from our reputable contractors and organise the repair upon your authorisation. If the repair is urgent, such as a water leak, we will immediately take steps to prevent any further damage.

Spreadsheet and Accounts

In addition to visiting the property and carrying out minor maintenance, we will provide you with a statement on your account to show your balance and any expenditure, so that you can be see any expenditure which has occurred.

Calendar and Availability

We will keep an up to date spreadsheet calendar of any friends or family that will be using the property over the year to ensure that we clean and prepare the property in good time and to your wishes and specification.

Additional Services to clients’ guests

  • Meet and greet clients on arrival
  • Welcome Packs
  • Cleaning and laundry services
  • Local Area information
  • Translation services

B) Management and Lettings

Full management of the property as detailed above.

Murcia Villas will undertake to market and advertise the property for long term rentals. We will photograph the property and write a complete description.

The marketing package for clients who opt for full management includes

  • Inclusion on
  • Enhanced listing onto major property sites for long term lets
  • Enhanced listing on to 3 sites which translate into up to 13 European languages

Your Own Bookings or Family and Friends

Murcia Villas is a happy to help with the administration, cleaning and laundry of your own bookings. We would ask that you inform us of any bookings that you have taken yourselves by informing us by email or the dates you have booked yourselves as we naturally need to keep our “availability List” completely up to date

C) Registration and Marketing Service

Some clients employ us simply to market their property and take reservations for long term rentals. There is a registration fee for this service.
The marketing package for clients who opt for the Registration service includes

  • Photographing the property and writing the description
  • Inclusion on
  • Enhanced listing on further websites which translate to 13 languages

Pricing and availability calendar as detailed above.

D) Key Holding Service

It is a legal requirement that owners who do not live as residents in Spain to have a nominated key holder that retains the keys to the property. Key Holders are required to allow workmen access for a number of reasons. Perhaps there has been a leak in the apartment above and there is water damage. The insurance assessor will need to access your property to put in a claim for the damages. There is a problem with an electrical installation and the company need to access the property to sort out the problem. We will hold a set of your keys safely for you in our offices in the event of such a necessity.


Murcia Villas SL for themselves and for the owner of the property whose agents they are give notice that:

  1. 1. These particulars do not constitute any part of an offer or a contract.
  2. 2. All statements contained in these particulars are made without responsibility on the part of Murcia Villas SL.
  3. 3. None of the statements contained in these particulars are to be relied upon as a statement or representation of fact.
  4. 4. Any intending purchaser must satisfy himself/herself by inspection or otherwise as to the correctness of each of the statements contained in these particulars.
  5. 5. The owner does not make or give and neither do Murcia Villas SL nor any person in their employment has any authority to make or give any representation or warranty whatever in relation to this property.
  6. 6. Where every attempt has been made to ensure the accuracy of the details contained here, measurements of doors, windows, rooms and any other items are approximate and no responsibility is taken for any error, omission, or mis-statement. These details are for illustrative purposes only and should be used as such by any prospective purchaser. The services, systems and appliances shown have not been tested and no guarantee as to their operability or efficiency can be given.
  7. 7. Prices are quoted in euros, working with a conversion rate of 1.12euros to the pound, discrepancies may occur in prices for holiday accommodation due to currency fluctuations.